Product Operations Manager | Airports

Uber • New York, NY • 4w ago

About the Role

The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally, that we have the right go to market strategy, and that we ensure that our business and product teams have clear shared goals. Product Operations works closely with cross-functional partners to ensure that surface needs, prioritize, test, rollout and iterate on products.

At Uber one of our most important mobility business lines is Airports, and focusing on continuing to grow airports, improving both rider and driver experiences, as well as making the experiences continually consistent between airprorts for our consumers. This role will partner with both our tech and ops teams to help us accomplish this, launch new features, and drive growth across our mobility business.

What the Candidate Will Do:

Define the operating structure and processes to implement and scale product strategy

Put together and execute on go-to-market strategy and expansion plans across Airport product features with principled approach on scalability, and financial guardrails to ensure effective product market fit and sustainable growth.

Facilitate regular communications with Tech and Business Leadership on product vision and progress

Advise Product teams throughout the product lifecycle on the business implications and global feasibility of the product portfolio

Develop an end-to-end product business plan and project-manage Ops teams on implementation

Ensure functional partners (Legal, Tax, Policy, Support, etc) are aligned on key objectives for the product and collaborate with partner teams to prepare the Uber business for product launches

Track core business metrics and identify key problem areas and/or geographies impacted by the product post-launch

Surface and advocate for key insights from the business to advise product improvement

Basic Qualifications:

Minimum 5 years of experience in operations, business consulting, finance, or similar analytical role

Experience working within tech across global projects, or in an international setting is a plus but not required.

Preferred Qualifications:

High business acumen and ability to lead decision making across multiple stakeholder groups

Ability to use data to inform and support critical decisions

Strategic alignment, able to bring key partners across functions together

Ability to foster collaboration and facilitate teamwork

Excellent communication skills

Deep understanding of the user experience

Leadership experience, preferably across complex projects with global scale

A desire to learn, highly motivated self-starter, with an eagerness to learn and grow

For New York, NY-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$126,000 per year - USD$140,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other @types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

Uber

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